Hotel Hero Awards
7th Annual Hotel Hero Awards
Hilton San Francisco Union Square
Tuesday, April 6th 2010
6:00 p.m. - Reception
7:00 p.m. - Dinner & Awards Ceremony

Hotel Hero Awards

Yvonne Lembi-Detert, CEO & President, Personality Hotels

A pioneer in the San Francisco hospitality community, Yvonne Lembi-Detert opened San Francisco’s first boutique hotel more than 26 years ago, and has grown Personality Hotels into a successful collection of seven boutique hotels.  She has dedicated her entire career to customer service since graduating from San Francisco State University.  A hands-on owner, she can be seen each day a once of her properties, working with and mentoring staff, asking for their input, thinking creatively to solve challenges and leading by personal example.  Yvonne knows that the success of Personality Hotels lives and breathes with customer satisfaction and you can find her, each day, warmly greeting guests and answering their e-mails, insuring that their experience exceeds expectations.  Highly regarded as a pace setter in this very competitive industry, Yvonne continues to set the bar in marketing efforts and trends in San Francisco and throughout the world.  

© 2010 Hotel Hero Awards