Hotel Hero Awards
9th Annual Hotel Hero Awards
San Francisco Marriott Marquis
Tuesday, February 28th 2012
6:00 p.m. - Reception
7:00 p.m. - Dinner & Awards Ceremony

Hotel Hero Awards

Robert Romano, Palace Hotel

 

Robert Romano has spent nearly 30 years with Starwood.  When he arrived at the Palace from Hawaii’s Sheraton Maui, the San Francisco team knew they had struck gold!  An outstanding manager of a team of 30, responsible for maintaining the equipment for the busy kitchens, three restaurants, room service and all of banquets, he is a key player in the success of the food and beverage department.   Although offered many opportunities for advancement to other departments, he says, “Not everyone can say they really love their work and the people they work with.  But, I can.  That’s why I stay.  It is just what is most important to me.”  Well respected as a supervisor by his team and by everyone at the hotel, his staff is fiercely loyal and Robert makes sure they are recognized for their contributions.  He has also been instrumental in the Starwood Ecosure Program that maintains the health and safety standards with food product and equipment.  

 

Robert is the founder and champion of a hotel recycling program where he and his team collect the recyclables from the Palace and sell the glass and plastics to the recycling center and the money goes to local non-profits.   His community outreach goes on…he regularly sets up barbeques at Starwood volunteer events like the AIDS Walk.  Additionally, is serves as a representative for the Starwood Associates Relief Fund which assists associates in times of need.  He’s a great guy, a valued employee and he will continue to serve the hospitality community by being an outstanding role model.  He simply loves to help people and making life better for others is one of his greatest passions. 

© 2012 Hotel Hero Awards