.jpg)
Whether planning the Academy Awards or a Papal Visit Luncheon, you want Hilton San Francisco’s Director of Banquets orchestrating the event. This 20-year veteran of both restaurant and banquet management has an encyclopedic knowledge of food, wine and customer service. Delivering a flawless experience with a rebooking of the event is his only acceptable outcome. His loyal following of event planners from the City’s top organizations is a testament to his skills and expertise. Robert has mentored countless managers who have been promoted to director positions at other Hilton family hotels. He is also dispatched around the country to assist other Hilton properties during transitions or openings. His own team is fiercely loyal because they know he’s walked in their shoes. He has managed to exceed his department’s financial goals each year. While controlling costs and expenses, he has never short-changed the customer, his team or the hotel. In 2009, Robert took over management of the Banquet Beverage and Facilities Departments and the added responsibilities have not hindered his department’s performance one iato. His intimate knowledge of the menus and wine lists of
Robert is a standing member of the Banquet Committee, a Joint Task Force of the hotels and Local 2, and has been involved with countless trainings and hirings of banquet extras. He’s known as the go-to expert with Local 2 management and his counsel is solicited from other hotels on related issues. Each year, Robert personally arranges a sporting event and a holiday party for his staff and crew.