Rene Monje, Guest Services Supervisor, Hotel Whitcomb
Since beginning his career at the Hotel Whitcomb in 1972 as a busser in the hotel’s coffee shop, Rene began a steady professional growth based on his guest service skills and eagerness to learn and adapt to new technology. From Bell Captain to Front Office Supervisor, he embraced change enthusiastically, applied himself at Vocational and English courses, and became a trainer and a role model for his co-workers, many of whom have gone on to leadership positions at other area hotels. A multiple winner of Associate of the Month and Year Awards, Rene has earned the enduring respect of his colleagues. He conducts himself with quiet dignity, and thanks to his exemplary approach to customer service, many a visitor to San Francisco feel they have made a friend in Rene Monje.