Hotel Hero Awards
9th Annual Hotel Hero Awards
San Francisco Marriott Marquis
Tuesday, February 28th 2012
6:00 p.m. - Reception
7:00 p.m. - Dinner & Awards Ceremony

Hotel Hero Awards

Joie de Vivre Hospitality

The Golden Gate Greeter Program is designed with visitor expectations in mind and seeks to anticipate individual tastes and preferences.  While a traditional tour starts and follows a specific route, a Greeter Visit is more like hanging out with a friend; a more personalized service based upon convenient times for the visitor and their personal needs.  Guests are matched one-on-one with a volunteer, based upon their cultural interests (such as architecture, food, history, music, parks and nature), neighborhood curiosity, language and availability.  Joie de Vivre hotel guests are given the opportunity to explore a San Francisco neighborhood with a proud local and, along the way, talk about what it is like to live in the City and how to use public transportation.  

 

In launching this bold and audacious program, Joie de Vivre started small with a three-month trial period at just one of their hotels.  All who participated stated how much they enjoyed their “unique and personal San Francisco experience.”  Joie de Vivre has now expanded this program to 17 of their San Francisco hotels.  The opportunity to experience the non-traditional and unexpected San Francisco sights makes for a more rewarding visit.  “San Franciscans are friendly and proud of their city and visitors enjoy meeting locals, “said Chip Conley, founder and CEO of Joie de Vivre Hospitality.  “Creating opportunities for the two to interact seemed like the right thing for Joie de Vivre Hospitality and San Francisco’s image as a welcoming city.”

© 2012 Hotel Hero Awards