Gloria Ware, Cathedral Hill Hotel
Angels do walk among us. To her colleagues at the Cathedral Hill Hotel and to many of the hotel's guests, Gloria Ware has wings. An Executive Meetings Manager deals with corporate and association meeting planners and conference attendees every day. The numerous details involved in executing a seamless event are all in a day's work. Gloria generally begins her days at 7 am with a daily walk-through the lobby and restaurant to say "hello" to any clients. Not long ago, during her walk-through Gloria encountered an older gentleman in obvious distress and disoriented. The story unfolded to reveal that his wife, Pearl, had just been diagnosed with cancer and he was looking for a shuttle to California Pacific Medical Center (CPMC) where he could see her following her first treatment. Immediately, Gloria contacted the American Cancer Society (AMC) to intervene with CPMC, the hotel's owner, who donates hotel rooms to AMC for patients and their families. Duke and Pearl were immediately moved from their shabby motel room to the Cathedral Hill, where their expenses were handled by CPMC. This small town couple were completely overwhelmed by the "Big City" in addition to the tribulations caused by cancer. Because Gloria stopped to help Duke, they were given support they did not even imagine might be available to them. Returning for numerous treatments, needless to say, Duke, Pearl and Gloria have become fast friends.
Gloria also came to the aide of another CPMC patient who required emergency surgery when her anticipated one-day at Cathedral Hill turned into three weeks, by picking up her laundry and even loaning her clothes from her own closet. These are but two instances that have garnered Gloria Ware an award from the American Cancer Society for service and unconditional dedication to cancer patients and their families. The same heroic attention she provides to her clients and guests at the Cathedral Hill has earned her beyond the call of duty recognition as an exceptional member of the Cathedral Hill Hotel team and hospitality industry.