Gene Sevilla, Income Auditor, Hilton San Francisco
Spanning a half century of technological advances, Gene Sevilla has balanced the books for the West Coast’s largest hotel for 44 years. Gene, a Hotel Hero Finalist in 2007, is an integral part of the Hilton San Francisco’s financial team. His oversight and execution of the numerous details involved with reporting revenue and insuring accuracy in customer accounting is flawless. Consistent in his dedication to his department and hotel, Gene’s quiet assurance and his courteous interaction with co-workers has earned him the esteemed title of “Mang”, (respected elder) in Tagalog. Forty-four years of service is not only a remarkable achievement, it provides the lens of historical perspective in an ever-changing industry. Technological advances, trends and management techniques come and go. Customer service, attention to detail and hard work are constants. Gene embodies these virtues and attributes.