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Fred Abaoag, Hotel Nikko
In addition to holding down his two full time jobs, Fred takes care of his father, who is 102, and he just finished putting two children through college. No wonder he is referred to as a superhero! He joined the Hotel Nikko San Francisco twenty years ago as banquet houseman after working at the Palace and The Meridien. His day begins at 3 am and ends at 10 pm. But despite the long hours, Fred has never been late or absent from work…and he doesn’t even own an alarm clock! Meeting Planners ask for him by name; his advice is sought by long-time professionals, and when a room needs to change from theatre for 400 to luncheon for 200, he can manage the turn….alone….in record time. Fred always projects a warm and cheerful attitude, even when things can be a real challenge….like changing the set minutes before an event. Fred trains all the new employees in his department and he mentors and enjoys passing along his knowledge to the next generation of banquet employees. Several of his “students” have been promoted and won awards for their skills.
His family provides the key elements of his drive and motivation. Fred says it’s his fundraising work with his church and the biking and basketball teams he belongs to that continue to give him his youthful energy. Retire? Not even considered…and his managers couldn’t be more grateful. He has dedicated his life to hospitality and is a gracious role model and advocate. In 2009, Fred was awarded the coveted Hotelier of the Year Award. Well done, Fred!