.JPG)
Edward Brandes, Grand Hyatt
Ed Brandes has been part of the Hyatt family for 40 years. He is Senior Director of Engineering for all the Hyatt Hotels in the region and was a member of the Opening Team at the Grand Hyatt San Francisco in 1973. Passionate about customer service, and a highly motivated and strong manager, Ed leads his team by example, while establishing clear goals and a vision for his department and the hotel. Ed implemented a creative preventative maintenance initiative that allows the hotel’s engineers to make a lasting impression on guests. A sweet treat – a chocolate wrench – is left in a guest’s room, with a personalized thank you note from the engineering associate, when they are called for a room repair. Remodeling, renovations and upgrading the product is an on-going process and Ed excels at meeting all deadlines efficiently and effectively. Continuously discovering and developing engineering talent for the hotel and the company, he mentors others, is committed to on-going training and development, and provides his team with all the necessary tools for success. The many prestigious honors Ed has received during his tenure with Hyatt include Department Head of the Year, and the Pritzker Operations Rcognition Achievement Award.
Ed has been the driving force behind the Grand Hyatt’s “green initiatives” and the successful implementation of an integrated energy efficiency plan with PG&E, dramatically lowering both our energy consumption and bottom line expenses. For four decades, Ed Brandes has been…and remains…a model of integrity, loyalty and dedication to Hyatt, the hospitality community and