Chris Moreno, San Francisco Suites on Nob Hill
It took Chris Morano a scant six months to rise to Chief Concierge at the San Francisco Suites on Nob Hill and to elevate the property's guest satisfaction ratings to 100%, a rating that still stands. The letters from corporate giants and professional colleagues alike lauding Chris' dedication, compassion, upbeat personality and knowledge and love of San Francisco fill volumes. But that's only the beginning...Aside from Chris's over forty-hour-a-week work schedule, he revived the hotel's quarterly newsletter, contributes reveiws and suggestion, and edits the publication. On his own time, Chirs rewrote the in-room guest directory and the text for the Website. Again, on his own, Chris became a licensed Notary Public in order to save money for the property and for his guests. Other Nob Hill hotel guests and neighborhood residence frequently avail themselves of Chirs' notary services, and generally Chris obliges one and all with A1 concierge assistance as well.
In January, 2006, Chris was appointed Community Liason for the Northern California Concierge Association, and has worked tirelessly to help coordinate discontinued hotel supplies through the Hotel/Non-Profit Collaborative to such worthy causes as Project Homeless Connect, where he also personally volunteers his time. With his unparalleled guest service abilities and unstinting devotion to his City and community, Chirs Morano is aleady a hero in San Francisco.