Hotel Hero Awards
7th Annual Hotel Hero Awards
Hilton San Francisco Union Square
Tuesday, April 6th 2010
6:00 p.m. - Reception
7:00 p.m. - Dinner & Awards Ceremony

Hotel Hero Awards

Bobby Tang, Hotel Vitale

 

Hotel Vitale’s Reservationist “extraordinaire,” Bobby Tang is considered by the Hotel Vitale management, staff and guests alike as a phenomenal team player and maker of memorable moments.  With the Hotel Vitale since 2006, Bobby’s passion is to exceed guests’ expectations by creating a unique and remarkable experience.  All are treated with the utmost respect and a genuine interest is taken in their lives.  He successfully relates to everyone, instantly putting them at ease and actively listening to their needs.  Bobby is certain to note when someone is celebrating a special occasion, so they can be recognized and made to feel pampered and receive the full VIP treatment while staying at the Hotel.  Going beyond the call of duty is all in a day’s work for Bobby in creating memorable and individualized experiences.  Hotel Vitale has numerous mentions of Bobby Tang in guest comments, all of them waxing poetic over the personal attention they received from Bobby…the families….the business travelers….the leisure travelers, alike.  From special treats for important occasions, to a sense of “coming home” Bobby has become a friend, confidant and hero to many of San Francisco’s visitors.  

 

His manager has said, “He demonstrates genuine concern for the guests and has created a manifold of unforgettable “dreammakers.  Bobby is truly an unsung hero and we are lucky to have him on our team.”  Bobby’s attention to visitors impacts more than the Hotel Vitale.  When memories of a visit to San Francisco are shared back at home, the whole experience of the City is enhanced by the warmth of his loving care.  Thank you, Bobby.   

© 2010 Hotel Hero Awards