Adam Beer, Front Office Manager, Westin St. Francis
Arriving at the Westin St. Francis as a management trainee, Adam immediately proved himself capable of being hired as a Front Desk Manager. He made the transition to Housekeeping Manager shortly thereafter, developing operations and management experience. His people skills, however, impress staff and management, alike. Adam has taken the time to learn key phrases in Tagalog, Cantonese and Spanish to better understand the needs and culture of his staff and has fostered relationships with senior managers, taking their mentoring to heart. Driven to providing great customer service and possessing a genuine love of the hospitality industry, Adam’s abilities and winning attitude were responsible for his leading the entire Arrival Operations of over 3,000 attendees of the recent Starwood global sales conference, at nine properties.